Questions and Doubts

The decision to come to Chicago and work with Franciscan Outreach was not an easy one for me. While I have always known that I wanted to do a social service year abroad after High School, I never thought I would end up in the United States – the country I was probably the least interested in. Having lived here for three months now, I am slowly realizing that doing this program was probably the best choice I have ever made. Not only do I get the chance to build incredibly strong relationships with the other community members, but it also means a lot of personal growth as I question and understand my own bias and prejudice much better.

When I told my friends and family that I was going to live in Chicago to work with people experiencing homelessness, the reactions were diverse. My parents, first of all, seemed to be relieved that I chose a  comparably safe location where I would at least understand the language.

However, some other family members had a hard time understanding why I chose to live for a year in a country whose deep social disruptions are so hard for us to comprehend. A country that seems so rich but at the same time struggles with so much poverty. "Why don't you go to a place where people need help more urgently?", is a question I also asked myself several times. In addition, I felt like helping out in a soup kitchen is not exactly treating the problem of poverty and food insecurity at its roots.

Despite all these doubts I chose to fly to Chicago to cook food, wash laundry and offer showers to the guests that come to the Marquard Center every day searching for our assistance. And as I have already stated: I couldn't have made a better choice.

Ever since I have been here, I have not for a second felt like our work is not needed or I should rather spend my time fighting for social justice as I had slightly expected. The people we work with are real and so are their problems. Every individual deserves the attention and services we offer and I begin to understand that talking about social justice is rather senseless if we forget the people we named ourselves to represent. I am incredibly grateful for the connections we are able to make with our guests and all the things they teach me day by day. Learning about their perspectives on the world is often challenging but always rewarding and possibly the best part of our work. Even though we might not be able to give everybody all the attention and resources they need and even though we might not get along as well as we would like to with all of our guests, it feels good to know that we are doing the best we can.

Still, we don't forget about the bigger issue. Talking about social justice in the United States at our curriculum nights and reflections is a big part of the program. We stay aware of the fact that no soup kitchen or shelter could possibly make up for the fact that nobody deserves to be homeless. As much as we try to create a home and a safe place for our guests, we always keep in mind that every human being deserves so much better than this.

"Know that no one is silent

though many are not heard

work to change this,"

is what a poster in the hallway of our community space says. If anything, I have learned in the last three months that every story, every perspective and every individual is worth listening to.

By: Selma Buengener
Hometown: Norderstedt, Germany

Life is a Video Game

Life is a video game. You need to sleep and eat to get more energy. Sports and work help you to get a level up. Most of the time in life, just like in video games, you can count on the basic programming to stay the same.

2017-18 Fran Outreach Volunteers

I have worked in the shelter for almost 2 months. I thought life is something special and getting sleep/food and being allowed to go to work is a privilege. But then a friend of mine told me: “Life is just a video game. If you fail you can restart and live the American dream by creating the best of your life.” I love the idea of thinking life is a video game; when you make a wrong decision and you want to restart you could do it. But what about the point in the game when you don't have an ‘extra life’ anymore?

What happens when you do not have an ‘extra life’ left but you want to restart?

Is there a limited chance to restart your way of living?

What if you played in a team and another teammate made a wrong decision and because of that you lost your last extra life?

Is the rest of your life now hopeless?

Are you not able to change your way of living anymore?

I occupy my mind with these critical questions. It felt like our guests are on the point where they just have one extra life left or maybe no extra life anymore. Some of them seem very hopeless and want to quit the game. But they are really thankful that we give them the opportunity to refill their power bank. We offer them a bed to sleep and we give them food without conditions. But they are not able to get a level up and get out of their situation and get an extra life just with sleep and food. Therefore there is a ‘cheat’ installed in every game. We call it “Case Manager”. They help with getting a job and a place to raise energy. They are the ‘power ups’. If one can see, there is always a chance to go on. Even if you are hopeless and do not see a change and you want to quit, you should look for ‘power ups’ and use them! They are always useful! Before every final enemy of each level somebody offers you help. It is your choice to accept or turn down any help but there is nothing bad about accepting help. It is just using every ‘power up’ you got. And to be honest, every good video gamer is using every ‘power up’ he can get!

But keep in mind. You can stand on both sides. So don't take for granted the help you get and offer help if you are able to do so. To put it in a nutshell, life is about give-and-take, in contrast to video games!

By: Verena Boehm

Hometown: Dillingen/Saar, Germany

My Year Abroad with Franciscan Outreach

I´m Lorena. I'm 20 years old and a full-time volunteer in the soup kitchen. Ten months ago I had no idea what to expect from Chicago and what the work in the soup kitchen would be like. Coming from a small city called Schwaebisch Gmuend, (which is located in the southern part of Germany, next to Stuttgart) I was pretty pumped and curious how my life would look like for the next 12 months.

I´m not going to tell any fairy tales in this post; instead I want to talk about what significant things I experienced, how some experiences changed me and my values, and how I made progress for myself and for my future.

Lorena, in front of the Chicago skyline

I remember being a “newbie”, working in the soup kitchen, getting into the daily kitchen routine and learning a lot of things in a short period of time. Yes, it was a challenge and not always easy, but I managed. From my perspective, a great thing about the work in the soup kitchen is that our tasks change every day so we´re not always doing the same job. I remember one day around mid-September like it was yesterday, I was getting more and more into the kitchen life, trying not to burn any casseroles, learning how to coordinate our part-time volunteers during dinner, running 20 times up and down to the laundry room to get socks and hygiene kits for the guests. I was doing intake that night. Everything happened as usual but then one guest came in who was barred from the soup kitchen and Brother Doug (our Supervisor) explained to him that he couldn’t come in until mid-October. I could see how he tried to hold back his tears. He left and I felt enormously sorry for him, realizing how important food actually is, for any human being. A few days later I became aware of the fact that it´s not just food that we provide at the soup kitchen, it´s the place itself. A place where everyone is welcome, where people have a daily routine and community, and some of the guests may not have outside of the soup kitchen.

I have to say I´m glad for this experience. It has made me think about how expensive food is (here in America) and if you don´t make any money or even if you have a job it’s possible that you can only afford junk/fast food. It is sad but it´s the reality and I had to face it at some point.

The Kitchen Crew sporting their FOV squad sweatshirts

The time flew by so fast and it was already Christmas. Working on Christmas Eve was one of my favorite experiences. A lot of families came in; sat together, enjoyed the food and I gave out some Christmas cards that night, wishing everyone a wonderful Christmas. I felt really happy to work on this special day. 

Reflecting on the progress I made, I have to say I gained a lot of self-confidence during the 10 months here. Especially at work, being the only female full-time volunteer in the soup kitchen this year and expressing my opinion/ideas was not always easy but it made me stronger. Also looking at the progress I made for my future here at Franciscan Outreach, “Simple Living” is a big part of it. For instance we had a Curriculum once for Community Night which was about how spirituality tells us to be simple. We talked about the “Golden mean” which describes the middle way through life – having not too much and not too little. Speaking about values because of my work here, I´m much more aware of how important good health, something to eat and a supportive family are.

The volunteers pose for a picture at Helpings of Hope

To put it all in a nutshell, Franciscan Outreach offers a great opportunity to live in a community with people from different countries and having the experience of your lifetime focusing on Service, Community, Simple Living and Spirituality. I made the decision to participate in this program and it was the best decision in my entire life so far. If you´re thinking about doing a year of service and you´re not afraid of challenges nor afraid of change, want to be part of something big and you´re a person who cares about other people – then this is the right program for you. Take a chance!

Superhero Stories

John poses in front of the Chicago skyline 

John and his mentor, Aaron 

Hey, I’m John! I’m close to my twentieth birthday, I come from a quiet town in the west of Germany near the Rhein called Wiesbaden, and I am a sucker for superhero stories. I still haven’t figured out how exactly they hooked me in the first place. Maybe it was because I spent too much time in front of the TV when I was too “sick” to go to school; maybe because all those superheroes looked pretty awesome in their spandex suits; or maybe every eight year old boy wants to save the world. But as I grew up I realized something and it was not “John you’re a grown man, you should stop thinking about Superheroes”. I realized that most of these stories are one dimensional. You always know who the good guy is, who the bad guy is, and which one you should like while hating the other. I started asking myself how these stories would look if they wouldn´t be so one dimensional and I found my answer here at Franciscan Outreach.

John and his community celebrate German Unity Day

As a full time volunteer I work overnights at Franciscan House, Franciscan Outreach’s emergency shelter. So I spend most of my nights at Harrison and California, taking care of the North and South dorms which offer shelter to around 230 men. In the summertime, the lights go out at 9:30 PM, then I go on break, which includes a quick trip back to the Marquard Center and at 10:30 PM my night shift starts officially. For most of the night, it is just me and my desk- which is stationed in the North Dorm with a nice view across the beds and the individuals who sleep in them. From time to time I take a tour through the facility to check that everything is safe and sound. Sometimes, I take a detour to our office to grab some food and fresh coffee. Don't get me wrong, not all nights work that way; usually, it is quite the opposite. But the nights full of events or emergencies are not the nights I want to talk about. The quiet and uneventful nights give me the opportunity to listen to real superhero stories. On those nights, I have the chance to listen to the guests who can't find sleep. Some come straight to me because they know there is a naive, young guy at the desk that needs a lecture about life. Others need to ask a question so they know there is someone at the desk that cares. Either way, they give me the opportunity to listen to their story. They tell stories about loss, setbacks, and tragic events but also about happiness, trust, and ambitions. Now we come to the plot of this whole blog post. These stories are the real superhero stories for me. Why? First of all, they are not one dimensional. They refer to real human beings with real intention and more important real issues. That is what makes these stories so intense because while you are listening you realize piece by piece that the individual in front of you is talking about relatable human problems. As we all know, real issues are not easy to categorize as good or bad. After all, you are not so different; even though it seemed impossible some moments ago. On the other hand, relating to these stories can be hard since our guests experience things you and I can’t even imagine. Most people have never had to deal with mental and/or physical abuse or being marginalized every day, just to name a few. Despite this, our guests always greet me with a “Good Evening”, they say their bed number and give me a smile (some more enthusiastic than others). If all of that doesn’t make them superheroes then I don´t know what would. These are people who have to deal with some tough stuff and, even though they may struggle under all of that weight sometimes, they still stand.

The Shelter Crew poses for a picture at Opening Retreat

I think it is important to hear these superhero stories because unlike the other heroes we see today in the media, their story gets critically neglected by society. So next time a nice gentleman with slightly ripped clothes on the street has something to tell, maybe stop and listen. You might be fortunate enough to hear a superhero story. Or approach me or any of my fellow volunteers; we are always down to share some heroic stories from and with our guests. But be sure that we won´t share any names because every good superhero needs their mask.

Love and Belonging

2014-2015 FOV - Cara Ugolino

Brené Brown, a researcher on shame and empathy wrote, “Love and belonging are irreducible needs of all men, women, and children. We’re hardwired for connection—it’s what gives purpose and meaning to our lives. The absence of love, belonging, and connection always leads to suffering.” This quote comes to mind when I reflect on my year with Franciscan Outreach Volunteers (FOV). I never imagined this experience would be so life altering; however, my volunteer year has completely shaped my values regarding community and service.

Cara and her community set out on their journey together at Opening Retreat

Franciscan Outreach challenged me to recognize that individuals experiencing homelessness are people with incredibly rich and beautiful stories, identities, and strengths to share with this world. It made me realize that our society dehumanizes and does an incredible disservice to individuals that are living on our societal margins. We do not value the individual that is pregnant and can’t afford food, the person that has lost their job unexpectedly after having a heart attack, the individual that is experiencing mental health issues and no longer has family support, or the person who is dealing with a substance abuse issue. I quickly realized that we ignore those that differ from us, unless we or a loved one has a shared identity or similar experience to the individuals that are struggling. However, if my service year has taught me anything, it’s that we all are in this world to love and be loved. It’s as simple as that.

Karen and Cara carving up some birds in the Marquard Kitchen

Living in community with eleven other people has also made a large impact on my life. I am almost certain that I will never have an experience as fulfilling as this. I have never laughed harder in my life or been as frustrated as I was when living in community. I learned how to live with and love eleven other personalities that differed from my own. I constantly find myself missing Manu’s goofiness, Brett’s laugh, Theresa’s warmth, Cady’s silliness, drinking hot cocoa and coffee with Elias, dinner dates with Kristen, Nick sharing information about the world, Valentin’s Snapchats and waking me up in the morning, Sebi’s smile, Karen’s sassiness, and Maddy’s rap skills.

2014 -2015 Community in front of the Chicago skyline

Following my year of service I decided that I wanted to pursue a master’s in Social Work. I went on to start my graduate degree at the University of Chicago in Social Service Administration. During my first year of school, I worked with pre-k through third grade students in the CPS system who were experiencing behavioral and emotional problems. I ran a grief group for first grade children who had lost their parents to gun violence. This experience reiterated for me that children are either set up for failure or success, simply based on the neighborhoods that they reside in, and how much wealth is put into their school systems.

Cara, Karen, Manu, Brett, and Valentin in front of Cloud Gate (a.k.a. The Bean)

I am currently in my last year of grad school and I am working with youth who don’t have stable housing. Between this experience and my time with FOV, I have realized that my goal for after graduation is to work with LGBTQIA folks who are experiencing homelessness. Through my research in school, I found that according to the Society for Public Health Education (2012) five to seven percent of American youth identify as LGBTQ; which means that there are about 2.7 million LGBTQ youth in the United States. However, they found that a lack of family and social support often contributes to the LGBTQ youth homelessness rate of 40 percent. LGBTQ-identified youth are more likely to experience physical violence, drug use and abuse, earlier and unprotected sexual activity, self-inflicted violence, depression, bullying, teasing, harassment, physical assault, and suicide-related behaviors compared to their cisgender and heterosexual peers. It has quickly become evident to me that these individuals are vastly underserved. There is an incredible amount of work that needs to be done within organizations throughout Chicago in working toward becoming more culturally competent in terms of diverse gender and sexual identities.

Kristen, Brett, and Cara enjoy Frostys in the cold

This brings me back to that quote from Brené Brown; it’s worth repeating. “Love and belonging are irreducible needs of all men, women, and children. We’re hardwired for connection—it’s what gives purpose and meaning to our lives. The absence of love, belonging, and connection always leads to suffering.” Although our society does not always value individuals who are experiencing homelessness, I look forward to fostering a space of love, belonging, and connection in my future social work practice. I will forever be grateful to FOV for providing me with eleven other volunteers that value the same things for all people. I can only hope that I find individuals with similar values throughout the rest of my life.  

Manu, Elias, Theresa, Cara, Karen, Nick, and Maddy reconnected this summer

An Evolution of Thanks

Every year, while sitting around the table for Thanksgiving dinner, my family goes around and says what they are thankful for. Growing up, I always said things like my family, my friends, and my dogs. Things that I should be thankful for and very much am. But last year I said I was thankful for the friends I had made who are experiencing homelessness. And I think that is even truer this year – thanks to my time with Franciscan Outreach.

The current volunteer community enjoys a Thanksgiving meal together. 

            I grew up in a predominantly white, middle class suburb of Chicago, very much wrapped up in a comfortable blanket of privilege that everyone I knew also had. It wasn’t until I went to College (Loyola University Chicago,) that I began to realize the world I had experienced was nothing like the world the majority of the population experienced. The world outside my bubble was harsh, cruel, and unfair. After going on a service trip that included direct service with people experiencing poverty in ways I couldn’t have even imagined, the bubble I had been sitting comfortably in began to crack. After that experience I began to lead a homeless outreach organization on campus, and the relationships I formed with the people we met on the streets are the ones that taught me what the world is actually like – and they taught me how to love despite the harsh reality they live in. These were the people I was thankful for last thanksgiving. The people who I cried with, I laughed with, and prayed with for two and a half years.

Jaime with the Labre team at LUC. Labre is a student-led homeless outreach  ministry that is active in many high schools and universities across the country. Students like Jaime form relationships with the homeless of downtown Chicago, providing both food and friendship.

            These experiences I had at Loyola changed me in a way that I could not ignore, so I decided to do something similar full time after graduation, which is how I came to find out about Franciscan Outreach. As expected with any transition, I was nervous about what the next year would be like. I was nervous about the work that I would be doing, and how I was going to manage a dorm of 45 women, when the majority of them are old enough to be my mother. I was nervous about community, specifically that I wouldn’t fit in as the only American woman. But within a couple of weeks, all these worries proved to be for nothing. While there are some intense moments at the shelter, most of the time the dorm is filled with laughter and support, and in three short months I have built relationships with the ladies that are more meaningful than I could have imagined. For example, one time I was dealing with a mentally ill woman who was very upset beyond my ability to deescalate. After she left, six different women came up to me, telling me that they had my back and would never let anything happen to me while in the dorm. While I never expect to need their assistance in an extreme circumstance, that gesture of support is something I will always remember, and be thankful for.

            The other large part about being a volunteer at Franciscan Outreach is community living. As I mentioned, it was something I was nervous about and didn’t know what to expect. Little did I know, we would bond quickly. There’s something about moving into an apartment with 11 strangers that teaches you patience and the importance of intentionality in relationships, especially when your community doesn’t do their dishes. Between always having someone to hang out with to having people around constantly who understand the difficult things we may experience at work, I couldn’t imagine this experience without community. I am thankful for their support, their enthusiasm, and their ability and willingness to bring me up when I am feeling down.

Leon, Jaime, and Tim sporting their favorite and most recent purchases. 

            This year there is a lot to be thankful for. I am thankful for the cubs winning the World Series, finally.  I am thankful for my friends and family for supporting me through this year. I am thankful for my alma mater, for breaking my heart in ways I couldn’t ignore, and exposing me to injustices that I now feel called to fight against. I am thankful for the journey that got me to this point, and for the future I have ahead of me, committed to continuing to advocate for those who society has and continues now, more than ever, to marginalize. I am thankful for the guests, who have shown me how to love in a way I didn’t know possible, who have shown me how to laugh through the most difficult times, and have shown me how to have faith, no matter how much or how little you have and what you are going through. I am thankful for my community, for always being there, for lifting one another up, and for being such a strong source of joy. I am thankful for Franciscan Outreach, for giving voices to those who have been silenced, and walking with those who society had abandoned. This thanksgiving season, I will be reflecting about all these things that I am thankful for, and what they all have in common: the presence of community. As my biggest source of inspiration, Dorothy Day, once said “We have all known the long loneliness and we have learned that the only solution is love, and that love comes with community.”

Jaime and FOV 15-16 alumni, Emily, celebrating the Cubs victory. 

All You Need Is Love

Emily Davis, a full-time volunteer from the 2015-2016 community, shares a special experience from her time in the Franciscan Outreach Volunteer Program and what she is up to now below. Emily spent one year serving at the Franciscan House of Mary and Joseph and still inspires us to this day!

“If we have no peace it is because we have forgotten that we belong to one another.”

 What a wise woman Mother Teresa was; someone we should all be looking to during this time of incredible division and hateful tension. One thing that I have learned in the last year is that belonging to one human family and having a responsibility for one another is an indisputable fact and the more we fight against it, the stronger the hate, dissension, and darkness grow. Often it seems best to ignore our belonging to one another because, quite honestly, it is easiest. Working a 12-hour overnight shift in an emergency shelter with a large population of women suffering from fairly debilitating mental illnesses is a grueling task, and there were many times that I thought it would get the best of me. Luckily though, it never did. If anything, it has taught me some invaluable lessons. 

On my last day at Franciscan House of Joseph and Mary, a lady I had grown particularly close to handed me a silver token with John 3:16 (“For God so loved the world that He gave His only son”) written on it and said to me, “You need this now. It has protected me along this difficult journey, but I want to be sure now that you will be protected.” This woman – a woman who had chronic medical problems, was living in extreme poverty, surviving on the streets during the day, and finding a nighttime refuge at the Franciscan House of Mary and Joseph only recently – believed that I needed protection more than she did. She believed that even though I was a privileged, white woman living in the suburbs, I was her friend and it brought her great comfort to know that I was going to be safe. This woman gave me the greatest gifts imaginable: friendship and love. She reminded me that we belonged to one another and that our love for one another was truly what mattered. It did not matter that I had a place to call home and she did not. It did not matter that I was white and she was black. It did not matter that I was young and she was old. We were friends and in that moment, I felt so loved and I hope she did, too.

Serving now as a youth minister in an affluent suburb of Chicago, I am challenged every day by the teens I work with and the many divisions that work as barriers to them feeling loved. As we all know, many teens’ social lives are structured and defined by high school cliques and popularity. Many of them feel alienated from what is “cool” and those that are part of the “in crowd” feel an immense pressure to maintain the walls they have built around themselves to protect their popularity. However, they are then forced to keep up with someone else’s idea of who they should be, and do not feel accepted for who they truly are. They believe their uniqueness is negative because it prevents them from conforming, and that reaching out to someone different from themselves would leave them even more alone. What they don’t always realize is that it is in building those bridges that they will discover a greater sense of personal identity and the greatest form of friendship: a friendship that truly accepts them for who they are. Shout out to the wonderful ladies at Franciscan House, my incredible community, and the staff at Franciscan Outreach for providing me with the inspiration and example that I need to work with the teens!

Thus, I continue to utilize the tools that I learned through my year of service to guide the teens in building connections with one another, and to ignore some of the hateful language that only encourages deeper division; to no longer live in immense fear of each other. Overcoming that fear is the only way to create a greater sense of belonging, acceptance, and peace. Dorothy Day said, “Love casts out fear but we have to get over that fear in order to get close enough to love people.” Without this love, we will never heal. Brokenness and pain are inevitable and are part of being human. The only way to overcome brokenness, hatred and division is to build relationships with others, allowing their love to heal us. I don’t know about all of you, but I do not want to live in the pain and suffering. I need love. I hope that one day we all realize this and choose love.